Our mission at Autokid is to provide you with the right mobility solution built for your needs, but our services do not end there. Autokid’s commitment continues even after the sale. We provide a complete product demonstration during turnover, create dedicated group chats with our after-sales team, and keep clients updated on part availability whenever their unit requires attention.
Our dedicated parts team makes sure all stocks are properly managed, and every client request is addressed as quickly as possible. In commercial mobility, parts availability is not just about inventory; it is about minimizing downtime. We understand that every moment counts, and it is important for your unit to stay on the road to prevent delays.
Every truck on the road tells a story of productivity, livelihood, and progress. Behind every smoothly running Autokid unit is something equally important: a parts warehouse managed with precision, care, and commitment. At Autokid Mobility Solutions Guiguinto Branch, that trust is safeguarded daily by Mr. Greg, Parts and Warehouse Supervisor, with nearly four (4) years of dedicated service.
Meet the People Behind the Warehouse Operations
For Sir Greg, operations begin long before a part reaches a client’s hands. As a supervisor, he oversees warehouse organization, assists walk-in clients, supports the service coordinator team, and double-checks requested parts for accuracy.
“Kapag may walk-in client, kami ang humaharap sa kanila. Tinitingnan namin ang specs ng unit, chine-check sa system kung available ang parts, at sinisigurado naming tama ang makukuha nila,” Sir Greg emphasizes. Every inquiry starts with validation; the team makes sure to understand the unit, confirm specifications, and check availability in the system to ensure accuracy from the very first step.
Clear Process for Faster Action
When parts are available in stock, clients are assisted immediately. If a part needs to be imported, the timelines are clearly communicated. Air freight takes approximately fifteen (15) days, while sea freight requires approximately forty-five (45) days. Only after the payment is settled online does the import process begin, ensuring transparency and proper coordination.
For returning clients, communication becomes even more seamless. The team uses Messenger group chats, Viber group chats, and Telegram channels to provide fast responses. For new clients or more technical inquiries, the Customer Care Department works closely with the warehouse team to ensure concerns are properly endorsed and addressed. No confusion, no guesswork, just structured coordination.
Inside the Newly Renovated Parts Warehouse
When you step into the newly renovated Parts Warehouse in Guiguinto, the first thing you notice is not just the space itself, but the sense of order. Everything feels intentional. Clean aisles, clearly labeled sections, and systematically arranged shelves that immediately reflect discipline and structure.
The renovation was not done simply to improve appearance. It was carefully planned to enhance operational efficiency and strengthen client confidence. Every improvement inside the warehouse supports one goal: to make parts retrieval faster, more accurate, and more reliable.
Each part has its own designated bin location. Items are grouped into clear categories such as PMS parts, consumables, fast-moving parts, and collision parts. This organized structure allows the team to quickly identify where a specific item is stored, especially during urgent service requests.
“Napaka-importante nito,” Sir Greg explains. “Para hindi mahirapan ang picker maghanap ng item at para mas mabilis ang transaction natin sa client.” This system ensures:
✔ Faster retrieval
✔ Reduced errors
✔ Smoother transactions
✔ Better inventory management
Because of this system, retrieval becomes more efficient, errors are significantly reduced, and transactions move more smoothly. Inventory is easier to monitor, and the team can respond to client needs with greater speed and accuracy. A well-maintained and systematically arranged warehouse sends a clear message that parts are handled with care and professionalism.
Care and Protection: Every Part Matters, Every Person Protected
Before any part is stocked or released, the team follows a careful validation process. They inspect the physical appearance and confirm the quantity. Documents are cross-checked to ensure accuracy. Part numbers are verified against records. Each item is examined closely to check for any possible damage. This disciplined routine ensures that what enters the system and what leaves the warehouse both meet Autokid’s standards.
“Yung glass, napakasensitive. Kapag nabasag yan, hindi mo na maibabalik sa dati,” Sir Greg mentioned, as some parts require even greater attention.
Glass and collision parts are carefully wrapped in bubble wrap or secured inside protective crates. Filters are kept clean and remain properly boxed at all times to maintain their condition. It is this understanding that drives the team to handle every item with care. Their goal is simple: when a part reaches the client, it must be in optimal condition and ready for installation and immediate use.
Safety Is Non Negotiable
Beyond protecting inventory, the team also prioritizes workplace safety. Inside the warehouse, strict protocols are observed to ensure that both people and products remain secure at all times. Warehouse personnel wear safety shoes while on duty, and safety standards are consistently reinforced to prevent accidents and maintain a controlled working environment.
Fire extinguishers are strategically placed within the facility, and CCTV cameras remain fully operational to ensure proper monitoring and security. Protecting parts also means protecting the people who handle them every day, because a safe warehouse reflects discipline, and a disciplined operation builds reliability.
Autokid Mobility Solutions: Supporting You Beyond the Sale
continues to receive reliable support when it matters most. Every running truck represents a business moving forward, and every business supports livelihoods and communities.
Clients trust Autokid because every step of the journey is designed to be smooth, secure, and client-focused. Our services include:
✔ Flexible financing options – designed to help you start without high upfront costs. Read more about it here.
✔ Insurance solutions – tailored to protect your units and your operations. Read more about it here.
✔ Comprehensive product demonstrations – so you fully understand every feature. Read more about it here.
✔ 5-star after-sales support – with trained mechanics, responsive teams, and ISO-certified service centres nationwide. Read more about it here.
✔ A wide inventory of brand-new, reliable, and all-weather-ready units.
✔ Special units like reefer vans and mobile solutions tailored to your operations.
✔ Strong partnerships with globally trusted brands such as Dongfeng & FAW, a reliable name in the Philippine market for over 15 years. Learn more about it here.
With Autokid Mobility Solutions, support does not stop at the point of sale. Every unit, every part, and every interaction is handled with care, precision, and dedication. From the moment a truck leaves our warehouse to every mile it travels, we are committed to keeping your operations running smoothly, safely, and reliably.
Reliable parts. Dedicated service. Complete support. That is the Autokid promise.
🌐 Visit Our Website: autokid.com.ph
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📞 Give Us a Call: 0917-653-0000
Let’s keep your business moving, one well-supported unit at a time.
